Local Data Recovery Company

How To Find Local Data Recovery Services

Depending on your location, it may be difficult to find a local data recovery company.  Many of our customers want their recovery work completed as soon as possible, and they don’t want to lose time or take the risk of shipping their storage device somewhere.  However, your options may be limited, and shipping a hard drive is actually very safe if you follow the packaging guidelines. It is really just a matter of using a reliable carrier, and packaging the device well.  You will be fine if you simply package the media in 4 or 5 layers of bubble wrap, put it in a well fitting box so it doesn’t bounce around, and ship it 1 or 2 day air via UPS or FedEx.

Local Offices

It’s more important to find a reputable data recovery company than it is to find a local company that say they do data recovery.  Some of our competitors make it appear as though they have multiple locations all over the world. The reality is, many of these locations are just local drop-off points.  They utilize what are called “virtual offices”. These offices don’t actually house the data recovery company you are doing business with, in other words, no actual data recovery work is completed there.  In most cases they don’t even have employees staffed on site.  You will only be greeted by receptionists who staff the office for all the companies that are sub-leasing the address.  It just gives the appearance of a local presence, and is ultimately used as a way for the company to show up in local search results.

What’s The Big Deal?

We don’t really waste a lot of time focusing on what our competitors do.  However, it’s frustrating when we have customers call from a location where we know there are no local data recovery providers, but they have been led to believe by false advertising that the company has a branch in their location.  Generally these customers don’t want their media shipped anywhere, or they want a place that can do the recovery locally so it saves time. The reality is, it doesn’t save time and they are being intentionally misled into believing the company they are working with is actually doing the recovery at that location.

Find Out If A Company Is Really Local, or Just A Virtual Office

Curious if the data recovery company you are working with is actually doing the recovery work locally or just using a false front? You can actually just visit some of the most popular virtual office providers and see if the address shows up…click here for a searchable database of virtual offices. When you visit their location, ask if there are actual data recovery technicians on site that you can speak with.  Ask them questions, and test their knowledge. Chances are you will be dealing with a receptionist for most satellite locations, who won’t really have much knowledge about data recovery.

You can also just Google the address.  Take the companies listed address, and place it into the Google Search Bar.  You will see if it is a virtual office by the results that show up.  The biggest company to offer virtual office space is Regus. And there are a few companies that use these addresses. Here are common locations for Regus offices that are used simply as drop off locations by some data recovery companies, but in reality, no actual data recovery work is completed at those locations. Your media is just shipped somewhere else.

Is It Safe To Ship A Hard Drive?

You shouldn’t worry about the shipping process.  As long as you have your media packaged properly, with 4 or 5 layers of bubble wrap and then put it in a well fitting box so that it’s not bouncing around during shipment, there won’t be any problems at all.  Keep in mind we get thousands of shipments every year from all over the world, and in 10 years we have yet to see a situation where a disk was damaged during shipping.  That’s even taking into account some of our customers who used the absolute bare minimum and simply tossed their hard drives into an unpadded envelope or box with no protection at all around it.

Our main lab is located in Florida, and instead of spreading ourselves thin with multiple locations, we concentrate all of our efforts in providing the best possible data recovery services in one location. All of our data recovery work is completed in-house. So when you send your drive in for data recovery you can rest assured, it won’t be shipped anywhere else.