How Do I Get An Account Number?

When you submit your drive to us, it will be logged into our system. Once the drive has been entered, an account number will be assigned to the job. This account number will be e-mailed to you once it has been created.

It is very important that you keep this account number so that you can track the progress of your recovery. We will enter updates into the system as they become available in regards to your job. If you want to know the status of your recovery, simply enter your e-mail address and your account number into the fields on the right-hand side of the page and click "Log In".

Once you are logged you, you will see the status of your recovery and any updates that may have been added. You can also submit questions to the technician assigned to your drive.

Sometimes recoveries take longer than expected, and if you are concerned about the progress of your recovery, now you have a way to check the status anytime, day or night. If we are waiting for parts, or if the recovery is in progress, then those particular updates will be shown.

As a backup, the system will automatically e-mail you when the status of your recovery has been updated, and this e-mail will contain the specifics of the update.

If you have any questions regarding this service, or any of our other services, please don't hesitate to contact us: dataservices@acsdata.com