Can My Data Be Recovered?

In most cases the answer to this question is yes.  On average, the success rate for data recovery professionals is about 75-85%.  However, there are times when the data is just lost, either due to extensive damage to the platter or unavailability of replacement parts. 

How Do I Get Started?

If you have a hard drive that has crashed, the most important thing you can do is contact a data recovery professional immediately.  Make sure you aren't being charged an evaluation fee if you have a standard IDE hard drive.  Most companies only charge evaluation fees for complex RAID and network server drives.

You will find links to various data recovery firms on this page.  We do not support or endorse any of them, but they are listed for your convenience.  It is important to do your homework, call and talk with the companies.  When you find one that you feel comfortable with, give them a chance.  Your hardest job, may be finding data recovery firms that actually have someone available to answer the phones.  Ask questions and be sure to have the following information available:

• Size of the drive
• Operating system (i.e. Windows 98, Windows XP, etc.)
• Situation of failure (what happened just before the drive stopped working)
• Is the drive recognized by the computer or not

Good luck in getting your data recovered, and make sure you always backup your important information on a daily basis.